FAQ

We believe in making a garden anywhere for you, me and the bumblebees. Herboo is about discovering and enjoying gardening, nature and the seasons with your kids. We know little happy heads and hearts benefit from engaging with nature and getting their hands muddy. Herboo monthly subscription boxes provide kids gardening, nature crafts and seasonal activities for the family to enjoy. We also offer seeds and seed sets to grow in your garden, terrace or window box for the more adventurous gardeners. Herboo was created with urban families in mind, our goal to make it easier to get involved with gardening and nature, right from the kitchen table.
Delivered every month, Herboo subscription boxes bring inspiration for kids gardening, nature play and seasonal activities to your door. Each box contains 4 seasonal nature and gardening activities along with everything you need to get started. Enjoy growing seeds, nature crafting and art come rain or shine. Each activity comes with a guide to help you along the way. We add a little extra magic through our Nature News for things to see and do for that month. We designed the boxes for kids 3+ and of course parents who have a busy time of it! We take hints from Montessori, Forest School and Steiner but are mostly inspired by parent’s and nature. In each box, we provide nearly all the materials to grow or make the activity. If we don’t it’s because it’s something to find in nature from your local park or garden or will be something found in your kitchen to help you prepare. For gardening with kids, we recommend using egg cartons for pots or making your own pots out of newspapers or juice cartons.
Once you have signed up on our subscribe page, we will prepare your first monthly box which will be delivered after 3-5 working days. You’ll receive your next box at the beginning of the next month. Our boxes fit through 94% of the UK's letterbox so you won’t have to worry about not being in.
No outdoor space needed! Herboo was created from a kitchen table, for kitchen tables. We get not everyone has outdoor space and want to make it easier to get your kids enjoying nature from your home. We provide organic compost pellets with all our boxes and all our chosen plants to grow will continue to do just fine on the windowsill with a bigger pot and soil.
A monthly herboo subscription with no long term commitment, costs just £11.95 including delivery. Or, pay up front for a 3 or 6 month plan to save money.
We prepare and dispatch our herboo boxes at the end of each month. If you are a new subscriber and order before the 20th we will ship your first box within 3-5 working days.
You can easily skip a month in your herboo member dashboard. To skip the following month, you’ll need to let us know before the 19th of each month. We can also freeze your subscription for you for up to 3 months and move your renewal date by emailing us at hello@herboo.com
Absolutely, with a monthly subscription, you can cancel in a click whenever you want for a totally hassle-free experience. With 3 or 6-month subscriptions you can opt out at the end of your plan. To cancel, please login to your account or email hello@herboo.com.
Mastercard, Visa, American Express, ApplePay, AmazonPay, GooglePay, ShopPay, Maestro and PayPal.
Your first payment for your box will be taken when you subscribe. If you sign up to a month to month subscription between the 1st to 20th of a month then you will not you will not be charged again until the following month on the 1st. If you have chosen our 3, or 6 month payment plans, you will be charged on your renewal date.
We’re sorry to hear you weren’t happy with you herboo products. As our subscription boxes and seeds contain perishable products we are unable to accept refunds. That being said, if there has been an error with your order, please contact us at hello@herboo.com within 28 days of your purchase.
Shipping for our subscription boxes is free to addresses in the UK. We also can ship to the EU, and postage will be calculated on checkout. Shipping for our seeds and seed sets is free when you spend £10 or more. Please allow 1 to 2 days for us to receive and process your order.
We ship to the UK and all countries in the EU. Unfortunately, we do not currently ship to the US and rest of the world due to restrictions on seeds. We are working on bringing herboo everywhere around the world. Tag us @herboo to let us know where you live!